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Remember the telephone? Listen, learn and love the phone: Improve your telephone communication
The Phone Lady provides salespeople, fundraisers, marketers, executive and administrative personnel with the skills they need to become powerful and effective communicators on the telephone.
 
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National Post

Why the phone call deserves a second chance—read and watch The Phone Lady's interview!

 

Investment Executive

The Phone Lady shares the three most common cold calling mistakes with Leah Golob from Investment Executive.

 

Investment Executive

Four ways to turn a cold call into a meeting. The Phone Lady shares her insights with Leah Golob from Investment Executive.

 

Wall Street Journal

Some on Wall Street are hanging up on voice mail—see what The PhoneLady has to say.

 
THIS WEEK'S BLOG POST:
Mid-June delivered two notable moments for The Phone Lady: 1) On Saturday June 14, my interview with freelance writer Adam McDowell was published as the Saturday feature in the National Post's Weekend Post. This was followed, on June 16, by the full article being published online, along with a Skype video of my 5 Top Phone Tips.  Adam did a grea...
watch 5 phone tips watch 5 more phone tips
1
Don't Be Insecure! It's Not About You.
Everyone is busy. If you're waiting for a phone call to be returned, remember that the expected caller is probably busy and they're not avoiding you. Don't take it personally if someone doesn't get back to you right away.
2
Be Direct And Eliminate Iffy Language.
Words are the body language of a phone call. Uncertain language sends an unclear message to the listener and weakens the credibility of your call. Get rid of those "likes", "ums", "I'm just calling" and get to the point.
3
Focus On The Conversation
With Bluetooth technology and speakerphones, it’s easy to multitask while we’re on the phone — we check email, sort papers or surf the net. Stop. Focus on the conversation and you’ll get more out of it.
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Progressmedia.ca

When new people, ideas, and investment get together with established outfits, good things start to happen.

 

Game Of Phones

People aren't using smartphones as phones! Out of 13 categories of use, phone calls did not make the cut.

 

Bosses Say ‘Pick Up The Phone’

The Phone Lady covers issues faced by the younger generation in the workforce, particularly in sales positions where using the phone is necessary.

 

Thought Leaders

The Phone Lady has been recognized as a Thought Leader - exceptional business leaders and enterpreneurs with cutting edge perspectives!

 
George W. Jordan Interview
CBC Interview: Phone Skills
 
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