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Share your telephone success story and you may be featured in my next book.
Learn moreShare your telephone success story and you may be featured in my next book.
Learn moreWATCH THE CLIP! 22 Minutes correspondent, Brandon Hackett, figures out which end is up on this thing called a telephone, with help from The Phone Lady.
WATCH THE INTERVIEW! Our ability to communicate successfully on the phone today is directly related to our ability to understand that everyone we are calling is overwhelmed.
WATCH THE INTERVIEW: The art of having a proper phone conversation has been lost since the convenience of email and text.
The phone is ringing, but do you know what to say when you answer? Check out the radio interview!
Everyone is entitled to a vacation, but the timing may not be ideal for your clients—create a better vacation voicemail message!
Why the phone call deserves a second chance—read and watch The Phone Lady's interview!
The Phone Lady shares the three most common cold calling mistakes with Leah Golob from Investment Executive.
Four ways to turn a cold call into a meeting. The Phone Lady shares her insights with Leah Golob from Investment Executive.
Some on Wall Street are hanging up on voice mail—see what The PhoneLady has to say.