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Remember the telephone? Listen, learn and love the phone: Improve your telephone communication
The Phone Lady provides salespeople, fundraisers, marketers, executive and administrative personnel with the skills they need to become powerful and effective communicators on the telephone.
 
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Leslie Gallagher: From Halifax to the world | The Chronicle Herald http://t.co/UShjr5cYyg via @chronicleherald Congrats @LG_HFX
@pearceauto Me too!

Investment executive

Everyone is entitled to a vacation, but the timing may not be ideal for your clients—create a better vacation voicemail message!

 

National Post

Why the phone call deserves a second chance—read and watch The Phone Lady's interview!

 

Investment Executive

The Phone Lady shares the three most common cold calling mistakes with Leah Golob from Investment Executive.

 

Investment Executive

Four ways to turn a cold call into a meeting. The Phone Lady shares her insights with Leah Golob from Investment Executive.

 
THIS WEEK'S BLOG POST:
Welcome to a guest post by Linda Daley, owner of Daley Progress. She had an immediate reaction to my last post and agreed to share her thoughts with us. Linda helps busy business owners build relationships and their reputation through their newsletters. Read her articles on the Work Better, Not Harder blog. Enjoy and share!  I’m a big fan ...
watch 5 phone tips watch 5 more phone tips
1
Don't Be Insecure! It's Not About You.
Everyone is busy. If you're waiting for a phone call to be returned, remember that the expected caller is probably busy and they're not avoiding you. Don't take it personally if someone doesn't get back to you right away.
2
Be Direct And Eliminate Iffy Language.
Words are the body language of a phone call. Uncertain language sends an unclear message to the listener and weakens the credibility of your call. Get rid of those "likes", "ums", "I'm just calling" and get to the point.
3
Focus On The Conversation
With Bluetooth technology and speakerphones, it’s easy to multitask while we’re on the phone — we check email, sort papers or surf the net. Stop. Focus on the conversation and you’ll get more out of it.
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Wall Street Journal

Some on Wall Street are hanging up on voice mail—see what The PhoneLady has to say.

 
Smartphones Made Easy

Progressmedia.ca

When new people, ideas, and investment get together with established outfits, good things start to happen.

 

Game Of Phones

People aren't using smartphones as phones! Out of 13 categories of use, phone calls did not make the cut.

 

Bosses Say ‘Pick Up The Phone’

The Phone Lady covers issues faced by the younger generation in the workforce, particularly in sales positions where using the phone is necessary.

 

Thought Leaders

The Phone Lady has been recognized as a Thought Leader - exceptional business leaders and enterpreneurs with cutting edge perspectives!

 
George W. Jordan Interview
 
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