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The Phone Lady's Blog

Month: October 2009

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What Makes It Scary?

By Mary Jane Copps | October 25, 2009

There is absolutely no doubt about it – it is scary to pick up the telephone and call someone you don’t know with the aim of having a productive conversation about your business. To deal with this “phone phobia” we have to look at the … Read more

Stage Fright

By Mary Jane Copps | October 18, 2009

First, a mea culpa. Last weekend was Thanksgiving and I totally lost track of the days – then the week went by in a blur of deadlines. Apologies for letting the last post slip away. And thanks for your comments. I think it is important … Read more

Call Into Fall – The Formula

By Mary Jane Copps | October 4, 2009

How many cold calls do you NEED to be making? There are several ways to figure this out, but here’s the one I use most often: 1. What is the (roughly) average amount of money an average client will spend with you in one year? … Read more

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Archives

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The undeniable value of a phone call - read the interview with Mary Jane.
Cold Calls: The Psychology Behind the Human Voice - listen to this podcast featuring The Phone Lady.
This Hour Has 22 Minutes
Episode featuring The Phone Lady - watch Telephone Lessons for Millennials.
The Wall Street Journal.
Some on Wall Street are hanging up on voicemail. See what The Phone Lady has to say.