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The Phone Lady's Blog

Month: August 2013

presenting

21 Words of Wisdom

By Linda Daley | August 25, 2013

This quote, by Henry David Thoreau, came across my desk this week: The greatest compliment that was ever paid me was when one asked me what I thought, and attended to my answer. There’s a lot of wisdom in these 21 words. Asking our customers … Read more

The Sound of Opportunity

By Linda Daley | August 11, 2013

“Stay open to opportunity — you never know where your next important connection will be made.”  Nicholas Boothman   The telephone makes an appearance in two books I’m currently reading. In Steve Jobs by Walter Isaacson, there’s a reference to President Rutherford Hayes and his reaction upon … Read more

Before You Hit “Send”

By Linda Daley | August 5, 2013

Most of us are receiving a lot of email everyday. In fact many of us are receiving too much email everyday. And still some of us, depending on our job or position within a company, are receiving three or four times too much email. And … Read more

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Archives

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The undeniable value of a phone call - read the interview with Mary Jane.
Cold Calls: The Psychology Behind the Human Voice - listen to this podcast featuring The Phone Lady.
This Hour Has 22 Minutes
Episode featuring The Phone Lady - watch Telephone Lessons for Millennials.
The Wall Street Journal.
Some on Wall Street are hanging up on voicemail. See what The Phone Lady has to say.