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The Phone Lady's Blog

Month: September 2013

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The Five “Why’s” of Leaving Messages

By Linda Daley | September 29, 2013

“Ninety percent of all those who fail are not actually defeated. They simply quit.” Paul J. Meyer So pleased this quote landed in my inbox. While it certainly supports my thoughts on persistence last week, it also applies to this week’s topic – leaving messages. … Read more

Five Reasons to Say “Yes” to Persistence

By Linda Daley | September 22, 2013

Recently my dear friend and often collaborator, Linda Daley of Daley Progress, told me an email/phone story that’s worth sharing: Marketing software is something Linda needs to stay knowledgeable about but when she received an email from Act-On software, she deleted it as “typical marketing … Read more

The Sound of Insincerity

By Linda Daley | September 16, 2013

All of us rely on each of our senses to provide us with data, information that helps us make decisions and allows us to communicate effectively with others. It is logical that when one of our senses is unavailable to us, we feel disoriented and … Read more

Are You Up For a Challenge?

By Linda Daley | September 8, 2013

If you want to test out, practice or stretch your phone skills, I have a challenge for you this week. I’ve been asked the question “Why the telephone?” a lot in the past few weeks. And while I’ve been contemplating the many different answers, I … Read more

How Do You Say “Maybe” ?

By Linda Daley | September 2, 2013

It’s been quite a week. Nothing like a quote in the Wall Street Journal (http://on.wsj.com/16MzQjS) for adding some fun and excitement to life! My utmost thanks to WSJ journalist Anita Hofschneider (@ahofschneider) for a wonderful article and to my client and friend, publisher Patty Baxter of … Read more

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Archives

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The undeniable value of a phone call - read the interview with Mary Jane.
Cold Calls: The Psychology Behind the Human Voice - listen to this podcast featuring The Phone Lady.
This Hour Has 22 Minutes
Episode featuring The Phone Lady - watch Telephone Lessons for Millennials.
The Wall Street Journal.
Some on Wall Street are hanging up on voicemail. See what The Phone Lady has to say.