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The Phone Lady's Blog

Month: January 2014

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Beware The Enthusiast!

By Linda Daley | January 26, 2014

We’ve all experienced it – a conversation with someone about an idea or product or service and they practically gush with enthusiasm. They ask great questions, add valuable information, want to participate. They lift our spirits and increase our optimism. But there’s a dark side. … Read more

Location in Real Estate; Follow Up in Sales

By Linda Daley | January 19, 2014

This week I am pleased to present  a “phone story” submitted by Maureen Farmer, owner and manager of Word Right Career and HR Consulting. Perhaps you have a story you’d like to share? Details at the end of this post.  As a sole practitioner in … Read more

What Do Your Customers Hear?

By Linda Daley | January 12, 2014

Happy New Year everyone! I’m certainly looking forward to an abundant and joyful 2014 and am so pleased I can share it with you. My holiday, which was perfect, did provide this week’s phone story. Our days of family, friends and food meant we did … Read more

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Archives

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The undeniable value of a phone call - read the interview with Mary Jane.
Cold Calls: The Psychology Behind the Human Voice - listen to this podcast featuring The Phone Lady.
This Hour Has 22 Minutes
Episode featuring The Phone Lady - watch Telephone Lessons for Millennials.
The Wall Street Journal.
Some on Wall Street are hanging up on voicemail. See what The Phone Lady has to say.