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The Phone Lady's Blog

Month: December 2017

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One Word for 2018

By Mary Jane Copps | December 31, 2017

I’m on my way to a place where I never dreamed I’d be, and that’s perfection. – Mary J Blige Two years ago my colleague and friend Jeanie Burke, President of Home Instead Senior Care Halifax, shared with me the concept of one word – … Read more

The Phone Lady’s Best Advice in 2017

By Mary Jane Copps | December 17, 2017

If all goes according to plan, as this blog post is published I’ll be hanging out with my grandchildren in California. Lucky me! In fact I’ve had very little to do with the creation of this post because, for quite some time, I’ve had an … Read more

The Gift of Conversation

By Mary Jane Copps | December 10, 2017

My childhood memories of Christmas remain very clear – everything from the taste of tourtiere after Midnight Mass, the smell of the tree in the den, the sight of presents delivered by Santa Claus – and the sound of relatives sharing stories, filling our house … Read more

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Archives

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The undeniable value of a phone call - read the interview with Mary Jane.
Cold Calls: The Psychology Behind the Human Voice - listen to this podcast featuring The Phone Lady.
This Hour Has 22 Minutes
Episode featuring The Phone Lady - watch Telephone Lessons for Millennials.
The Wall Street Journal.
Some on Wall Street are hanging up on voicemail. See what The Phone Lady has to say.