Happy 2010! The year is certainly starting off with a lot of positive news. The Phone Lady has several new projects to work on that are exciting and challenging. And the “Ring Ring – I Am Cold Calling” workshop at The Chocolate Lake Hotel this Tuesday is fully sold out. Yeah! It is going to be a great day for those attending. Must say it is a curiosity to me that it is 99% women that attend these sessions. Where are the men? Are men not doing any cold calling? Are they already really great at it? If this is the case, I’d still love for some of them to take the workshop so I can learn new strategies. Also, this coming Wednesday is my first Lunch and Learn at The Halifax Club for 2010. I’m looking forward to it. With something as public as this, I never know what to expect, but one thing is certain – it is always fun. I really do enjoy the unexpected in this setting. I get to practice thinking fast on my feet – having all that I know readily available to answer any possible question or comment. Great way to work with my knowledge and presentation skills. I did want to talk about more than just the beginning of the year though. I wanted to ask you to think about the beginning of your phone communication with clients and potential clients. Usually it begins in one of three places: 1)They call you and you answer the phone; 2)You call them and they answer the phone; or 3)You call them and leave a voicemail message. For each of these scenarios there skills are involved that contribute to positive branding and the growth of your company. Want to know more? Tune in next week. And have a great week – full of detailed conversations with your target market! Warm regards, Mary Jane
Where’s The Phone Lady?
September 17 – Phone Skills for Job Search and On The Job, YWCA, Halifax, NS
September 19 – Telephone Excellence that Book Meetings and Grow Revenue, Desjardins Insurance, National, Webinar
September 26 - Kickstart Your Business Blog, in partnership with Linda Daley of Daley Progress - only 6 spots available.
October 1 - Phone Skills for Job Search and On The Job, Youth Employability and Learning Lab, Musquodoboit Harbour, NS (Miriam Jobin, Facilitator)
October 1 – Telephone Skills for Today’s Busy Professionals, Desjardins Insurance, National Online Summit
October 1 – Talking to Your Customers, CBDC Hants Kings, Kentville, NS
October 2 – Talking to Your Customers, CEED, Halifax, NS
October 4 – Creating Your Sales Process, CEED, Halifax, NS
October 7 – Talking to Your Customers, CBDC NOBL, Truro, NS
October 9 – Customer Service Excellence, Bayshore HealthCare, Halifax, NS
October 10 - Phone Skills for Job Search and on the Job, Phoenix Youth Programs, Halifax, NS
October 15 – How to Make Sales When You Hate Selling (part of Small Business Week), Halifax Central Library, Halifax, NS
October 17 – Talking to Your Customers, CBDC NOBL, New Glasgow, NS