Everyone Can Communicate More Effectively on the Phone
By revealing the psychology of, and the connection between, both phone and email communication, Mary Jane Copps provides clients with simple, logical and easy methods for improving all of their business conversations.

Maritime Noon with Bob Murphy - On the phone-in: Mary Jane Copps has advice on making phone calls to people who are phone-averse. LISTEN HERE.
Conversations Make Things Happen
From selling to customer service and retention, from research calls to finding employment, phone communication continues to be a vital component of increased success. Why? Because the sound of the human voice contains information that cannot be captured by words on a screen.
Sharing ideas, thoughts and information, in real-time, sparks innovation and builds strong, long-lasting relationships. Picking up the phone is a call to action. Whatever your goal, conversations move you forward. Interested in learning more? Dig deeper into this website or call 1-877-404-3290.
Mary Jane Copps is The Phone Lady.
Let's solve your business communication challenges!
What is your team doing to inspire conversations with existing clients, past clients and prospective clients?
Build your sales process to create consistent revenue: for salespeople and independent professionals.
When you create and support excellent customer communication, the result is growth and prosperity.
SPECIALIZED PROGRAM
Sales Skills for Proactive Calling
Weekly 30-minute webinars that immediately improve phone conversations and book more appointments. Ideal for busy sales teams looking for measurable improvements in their results. Learn more here.