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The Phone Lady's Blog

Month: June 2011

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Rejection starts – and ends – with you!

By Mary Jane Copps | June 26, 2011

There were lots of great comments on Lindsay’s entry last week including this one, which has inspired this week’s blog: Great Blog Lindsay! I have a question for The Phone Lady. Mary Jane how do you suggest people deal with “call reluctance”. The phone is … Read more

Cold Calls and Carpet Stains

By Mary Jane Copps | June 19, 2011

My summer student, Lindsay, has just completed her first solo cold calling project. I thought it might be useful for all of us to hear, in her own words, how she managed to pick up the phone each day and make things happen. So, welcome … Read more

A Phone Revolution?

By Mary Jane Copps | June 12, 2011

I’ve been a bit of a late adapter when it comes to developing an understanding of, and an appreciation for, the food I eat. I’m not a big fan of salt so I’ve managed to avoid a romance with fast food, preferring to prepare my … Read more

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Archives

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The undeniable value of a phone call - read the interview with Mary Jane.
Cold Calls: The Psychology Behind the Human Voice - listen to this podcast featuring The Phone Lady.
This Hour Has 22 Minutes
Episode featuring The Phone Lady - watch Telephone Lessons for Millennials.
The Wall Street Journal.
Some on Wall Street are hanging up on voicemail. See what The Phone Lady has to say.