About The Phone Lady
Mary Jane Copps
An accomplished author, speaker and facilitator, Mary Jane Copps is passionate about creating excellent communication. In her career, she has always relied on phone conversations to make things happen - as a receptionist, a manager, a journalist, a salesperson, a researcher and an entrepreneur.
Since 1987 Mary Jane has been analyzing the psychology of phone communication. Whether she is working with entrepreneurs, not-for-profits, corporations or government organizations, she uses her knowledge and skill to help everyone improve their conversations with the stakeholders, funders, clients and customers ... and build stronger, long-lasting relationships.
As a personal coach, Mary Jane works with individuals challenged by phone phobia and call reluctance, helping them find and embrace their strongest communication skills and use them as the foundation for excellent phone conversations.
Where’s The Phone Lady?
January 22 2020 - Customer Service Excellence, Wilsons Security, Dartmouth, NS
January 22 2020 - Phone Skills for Job Search, Older Wiser Labourforce, Halifax, NS
January 28 2020 - How to Create Conversations that Reveal Opportunities, Ignite Creativity and Expand Your Vision of the Future, Venture For Canada, Halifax, NS
January 28 2020 - Freelancers Business Panel, Creative Kick, Halifax, NS
February 4 2020 - Dial In Free Webinar: How to Increase Lead Generation Conversions by ... Picking Up The Phone with special guest Krystal Hobbs, Reflective Marketing
February 5 2020 - Dial In Free Webinar: How to Increase Lead Generation Conversions by ... Picking Up The Phone with special guest Krystal Hobbs, Reflective Marketing
Do you or your team want to improve your phone skills? Do you have a phone communication question or challenge you'd like to discuss? I'd be pleased to connect with you to see if I can help. This quick-to-fill-out form is easy to use and you'll hear from me very soon.