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April 15, 2010|Mary Jane Copps
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Thanks for checking in with the blog and sharing what’s happening in your practice. Don’t hesitate to leave a question if you have one. I’m monitoring things closely and will gladly help if I can. And, of course, anyone can join in the discussion, even if they didn’t attend last Tuesday’s workshop. Happy Phone Work everyone! mj

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answering the phone art of conversation asking questions b2b phone communication b2b phone sales b2b sales business growth business processes business relationships client communication cold calling conversation skills customer excellence customer experience customer loyalty customer relationship management customer retention customer support difficult communication difficult conversations email communication entrepreneurs etiquette follow up inspire conversation leaving messages listening skills phone customer service phone etiquette phone fear phone phobia phone sales phone sales training prospecting sales calls sales process sales skills sales strategy sales success sales training selling by phone small business storyfinding texting voicemail

What's The Phone Lady doing?

  • One-on-one coaching with 6 amazing entrepreneurs - info about sales coaching here
  • Designing a sales campaign - that includes phone conversations - for a waste management consulting firm
  • Sales training on outbound calls for a team of funding specialists
  • Sales training for a team involved in the digitization of workflows
  • Client communication skills to a busy not-for-profit
  • Sales training for financial advisors
  • Training with new entrepreneurs for discovery call, sales and customer service conversations
  • Cold calling for corporate education specialist
  • Coaching with salesperson representing outdoor gourmet kitchens
  • Coaching team representing a natural project for arthritis in dogs
  • Webinar on upselling skills for insurance professionals

Do you or your team want to improve your communication skills? Do you have a communication question or challenge you'd like to discuss? I'd be pleased to connect with you to see if I can help. This quick-to-fill-out form is easy to use and you'll hear from me very soon.