CNN's Harry Enten asks why we’re avoiding phone calls and whether we can be coached through our telephone-related nerves in this new Margins of Error podcast featuring Mary Jane. LISTEN HERE.

Improvise to Create Unique Experiences

As I write this I remain uplifted and energized by many of the conversations I enjoyed during the less-hectic holiday season.

Each one was unique; each one filled with laughter, storytelling, hopes and challenges. None of them were planned. They each blossomed in the moments of two people being fully present with each other.

Real-time conversations, infused with the skill of improvisation, are powerful, magical. They are available to each of us and allow us to inspire personal, custom discussions with every prospect and client. Trust, relationships and loyalty are all built on the foundation of improvised conversations.

If your sales and customer service processes rely heavily on “words on a screen”, I encourage you to incorporate more conversations throughout 2022 … and watch your business grow in unexpected ways.

This short video reveals more about conversations and improvisation. It’s essential to storyfinding. It does demand practice … so get started!

Enjoy and do subscribe to our YouTube channel so you don’t miss out on the next element of storyfinding: assumptions.

#InspireConversation

Explore more articles about storyfinding here.

Are you ready to uncover your own storyfinding skills? Regardless of your business, product or service, storyfinding is the key to creating consistent revenue and exceeding your sales goals. Click here to book a call so we can discuss how I might support you.

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Topics

What's The Phone Lady doing?

  • Enjoying the holiday season until Tuesday January 4 2022!
  • One-on-one coaching with 6 amazing entrepreneurs
  • Teaching phone skills to job seekers to tap into the hidden job market
  • Sales training on outbound calls for team of outdoor gourmet kitchen designer
  • Sales and marketing coaching for team of natural product for arthritis in dogs
  • Customer service training for team supporting energy efficiency in homes
  • Sales training for financial advisors
  • Training with new entrepreneurs for discovery call, sales & customer service conversations
  • Cold calling for corporate education specialist

Do you or your team want to improve your communication skills? Do you have a communication question or challenge you'd like to discuss? I'd be pleased to connect with you to see if I can help. This quick-to-fill-out form is easy to use and you'll hear from me very soon.