80% of job vacancies … do not get advertised.
Service Canada 2018
57% of business leaders say that soft skills (i.e. communication) are more important than hard skills.
LinkedIn Trends and Research 2018
Since 2009 The Phone Lady has been helping job seekers in Nova Scotia tap into the hidden job market by giving them the necessary skills and confidence to use the phone to connect with potential employers.
This helps job seekers can find employment by standing out from other applicants and by displaying their strong communication skills, which continue to support them on the job.
How do we help?
Click below to find out more.
Training is delivered in person as half-day workshops. Handouts, interactive exercises and discussions provide attendees with phone conversation scripting, preparation for phone interviews, tips on workplace phone etiquette, ideas for improving face-to-face interviews and increased confidence in their communication skills.
COMING SOON - You'll be able to enhance your job search with excellent phone communication at your own pace through our online workshop: Phone Skills for Job Search. This program includes live webinars and a one-to-one coaching option to make sure you acquire all the skills you need.
A little about the facilitator…
Miriam Jobin grew up in Dartmouth, NS before moving a short distance away to Lower Sackville. She attended school in the CSAP system, learning French as a second language. Her French language is what brought her to The Phone Lady, translating and delivering content. She is now responsible for the Job Skills Workshop, which she is also building into an online course. At home, Miriam has a 5-year-old daughter named Scarlett and together they love to sing, dance and craft.
"I enjoyed the workshop. Miriam was very joyful and easy-going throughout."
- Natasha Levy
"A great workshop in a comfortable environment with a great facilitator."
- Aura-Lee Mahoney
"The greatest quality of this presentation was Miriam's tone, her expertise on the subject and her smile."
Can you think of a company that is not yet online? Neither can I because very few exist. And this is good news because you can now easily gather all … Read more