Job Search Skills
80% of job vacancies … do not get advertised.
Service Canada 2018
57% of business leaders say that soft skills (i.e. communication) are more important than hard skills.
LinkedIn Trends and Research 2018
Since 2009 The Phone Lady has been helping job seekers in Nova Scotia tap into the hidden job market by giving them the necessary skills and confidence to use the phone to connect with potential employers.
This helps job seekers find employment by standing out from other applicants and by displaying their strong communication skills, which continue to support them on the job.
How do we help?
Click below to find out more.
Training is delivered in person as half-day workshops. Handouts, interactive exercises and discussions provide attendees with phone conversation scripting, preparation for phone interviews, tips on workplace phone etiquette, ideas for improving face-to-face interviews and increased confidence in their communication skills.
COMING SOON - You'll be able to enhance your job search with excellent phone communication at your own pace through our online workshop: Phone Skills for Job Search. This program includes live webinars and a one-to-one coaching option to make sure you acquire all the skills you need.
A little about the facilitator…
As a teen, Miriam worked various part-time jobs. From decorating cakes at Wal-Mart to volunteering with youth in her community, she kept busy building her resume. Following high school, she began part-time, online study through NSCC and took on a full-time job in a small office/warehouse where she was always on the phone. While speaking to customers, Miriam quickly learned that communicating with strangers was a skill. She started to truly listen to them and their story. She became both passionate and curious about excellent communication. At a Futurpreneur workshop in late 2018, Miriam met Mary Jane Copps (The Phone Lady). They discovered their mutual interest in communication and today Miriam facilitates the company's job search skills workshops. She has also created and launched the online, self-study version of this valuable course.
"I enjoyed the workshop. Miriam was very joyful and easy-going throughout." - Natasha Levy
"A great workshop in a comfortable environment with a great facilitator." - Aura-Lee Mahoney
"The greatest quality of this presentation was Miriam's tone, her expertise on the subject and her smile." - Julie Benoit
"This course is very educational and helpful." - Bonnie Andrews
JOB SEARCH BLOG
I’ve spent a lot of time observing and researching miscommunications lately and something that I can’t seem to satisfy is the thought that we spend SO much time looking at each other’s words on a screen instead of listening to each other through a phone … Read more
Picking up the phone and speaking with the appropriate managers and supervisors at the companies you’ve researched is the best way to tap into the hidden job market. But it can be a big challenge. When I send texts, emails and DMs, not only can … Read more
Earlier this week, I was walking down the frozen food aisle in Costco. You know, the one that comes after the huge bags of chips, fresh fruit and then frozen burgers and … full frozen pigs? Well, after trying to get ahead of a slow–paced … Read more
Can you think of a company that is not yet online? Neither can I because very few exist. And this is good news because you can now easily gather all the necessary details to craft the perfect pitch for when you call your potential employer. … Read more
“Find a job you enjoy doing, and you will never have to work a day in your life.”― Mark Twain As a child and adolescent, I must have had the same conversation with adults hundreds of times. You know the one: “What are you going … Read more
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Learn how to find employment by researching companies of interest and by displaying your strong communication skills. Click here to see options.