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Job Search Skills

job search tpl

80% of job vacancies … do not get advertised.
Service Canada 2018

57% of business leaders say that soft skills (i.e. communication) are more important than hard skills.
LinkedIn Trends and Research 2018

Since 2009 The Phone Lady has been helping job seekers in Nova Scotia tap into the hidden job market by giving them the necessary skills and confidence to use the phone to connect with potential employers.

This helps job seekers find employment by standing out from other applicants and by displaying their strong communication skills, which continue to support them on the job.

How do we help?

Click below to find out more.


Training is delivered in person as half-day workshops. Handouts, interactive exercises and discussions provide attendees with phone conversation scripting, preparation for phone interviews, tips on workplace phone etiquette, ideas for improving face-to-face interviews and increased confidence in their communication skills.


COMING SOON - You'll be able to enhance your job search with excellent phone communication at your own pace through our online workshop: Phone Skills for Job Search. This program includes live webinars and a one-to-one coaching option to make sure you acquire all the skills you need.

This workshop helps boost confidence by giving you helpful information on how to effectively communicate with a potential employer on the phone.

- Megan Wright

Great workshop! Very interesting and helpful for those seeking employment or already in the workforce.

- Kaitlin Samson

A little about the facilitator…

As a teen, Miriam worked various part-time jobs. From decorating cakes at Wal-Mart to volunteering with youth in her community, she kept busy building her resume. Following high school, she began part-time, online study through NSCC and took on a full-time job in a small office/warehouse where she was always on the phone. While speaking to customers, Miriam quickly learned that communicating with strangers was a skill. She started to truly listen to them and their story. She became both passionate and curious about excellent communication. At a Futurpreneur workshop in late 2018, Miriam met Mary Jane Copps (The Phone Lady). They discovered their mutual interest in communication and today Miriam facilitates the company's job search skills workshops. She has also created and launched the online, self-study version of this valuable course.

Miriam Jobin
Miriam Jobin

"I enjoyed the workshop. Miriam was very joyful and easy-going throughout." - Natasha Levy

"A great workshop in a comfortable environment with a great facilitator." - Aura-Lee Mahoney

"The greatest quality of this presentation was Miriam's tone, her expertise on the subject and her smile." - Julie Benoit

"This course is very educational and helpful." - Bonnie Andrews

To find out more or arrange training for your organization, please contact: Miriam Jobin | 902-809-5708 | miriam@thephonelady.com


If You Dread Creating a LinkedIn Profile…

By Miriam Jobin | January 8, 2020
man logging onto LinkedIn

Early in my career, I had very little interest in creating a LinkedIn profile. With Facebook, Instagram and Snapchat already on my phone, I felt like my social accounts were taking up enough of my time and I didn’t quite understand the value of LinkedIn. … Read more

Common Causes for Miscommunication in Texts, Emails and DMs

By Miriam Jobin | December 16, 2019
young woman reading text message

I’ve spent a lot of time observing and researching miscommunications lately and something that I can’t seem to satisfy is the thought that we spend SO much time looking at each other’s words on a screen instead of listening to each other through a phone … Read more

Your Job Search Super Power – Step 5: Brush Up On Your Phone Skills

By Miriam Jobin | November 28, 2019
phoning about a job

Picking up the phone and speaking with the appropriate managers and supervisors at the companies you’ve researched is the best way to tap into the hidden job market. But it can be a big challenge. When I send texts, emails and DMs, not only can … Read more

Job Search Super Power – Step 4: Who Ya Gonna Call?

By Miriam Jobin | September 28, 2019
talking on the phone

When looking for a job, listing companies of interest is a great start. Then you need to move to the next step – phoning them. But the next question is… who ya gonna call? In my last post, we got started on your research journey. … Read more

How the “Slow Poke” in a Costco Aisle Left Me Thinking

By Miriam Jobin | September 15, 2019
mother and daughter in grocery store

Earlier this week, I was walking down the frozen food aisle in Costco. You know, the one that comes after the huge bags of chips, fresh fruit and then frozen burgers and … full frozen pigs?  Well, after trying to get ahead of a slow–paced … Read more

Your Job Search Super Power – Step 3: Research Begins

By Miriam Jobin | August 17, 2019
doing research

Can you think of a company that is not yet online? Neither can I because very few exist. And this is good news because you can now easily gather all the necessary details to craft the perfect pitch for when you call your potential employer. … Read more

Your Job Search Super Power – Step 2: Making Your Company List

By Miriam Jobin | August 4, 2019
logging into LinkedIn

It was October 13 – my birthday. I was seated at a candle-lit table at the rotating restaurant in the Calgary Tower with my beautiful mom and a view of the entire city. The next day she would be dropping me off at a huge … Read more

Your Job Search Super Power – Step 1: What Do You Want?

By Miriam Jobin | July 21, 2019
phoning about a job listing

“Find a job you enjoy doing, and you will never have to work a day in your life.”― Mark Twain As a child and adolescent, I must have had the same conversation with adults hundreds of times. You know the one: “What are you going … Read more

5 Steps to Igniting Your Job Search Super Power

By Miriam Jobin | June 2, 2019
job search

You may not be on the search for a job, but the truth is … we’ve all been there at some point in our careers. Whether you’re fresh out of school, leaving a job, looking for something more, or maybe unexpectedly finding yourself out of … Read more

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Learn how to find employment by researching companies of interest and by displaying your strong communication skills. Click here to see options.