Interviews featuring The Phone Lady
Why it’s completely normal for a phone call to fill you with dread (and how to get over it). Read the stats and Mary Jane's advice.
Mary Jane spent time with journalist Isabelle Lesniak in Paris, France! The result is a wonderful article, in French, that has appeared in the weekend edition of Les Echos Week End. Read it here.
The 'phone lady' made a career out of teaching people how to speak on the phone. She's in high demand. Find out more.
How to revive a retro technology called the telephone that can still work wonders in these modern times. Find out.
Phone Phobia Hits the NewsPhone phobia, or telephobia, has been getting a lot of attention in the news recently. See what Mary Jane has to say about it...
Smartphones can do lots of things — but plenty of people with them make very few, if any, actual phone calls. Here's what Mary Jane told Business Insider.
Our phones are ubiquitous. I mean, we don't leave home without them. So, let's use them for more real-time conversations. Mary Jane has answers and compelling reasons to reach out and touch someone: Just call them on the phone. Listen here.
When is an interaction an interruption? Why do we now feel the need to ask if it’s OK to interrupt a colleague, in the middle of a work day? Find out.
In this episode of the Sales Reinvented podcast, Mary Jane shares how a good story is crafted, what makes a great storyteller, and even tells one of her favorite stories.
Listen to this podcast discussing why trends in customer service calls, how to make sales calls more effectively and more.
Kate Mallett explored phone anxiety on her podcast recently and Mary Jane weighed in with valuable insights - listen here.
Mary Jane describes the importance of conversation skills in Halifax’s ‘Phone Coach’ Teaches A Phone-Wary World How To Talk.
CNN's Harry Enten asks why we’re avoiding phone calls and whether we can be coached through our telephone-related nerves in this Margins of Error podcast featuring Mary Jane.
Recently Mary Jane was interviewed for an article in Our Children Magazine about reconnecting kids with the art of communication. Read here.
In this clip, Mary Jane (The Phone Lady) tells us how we can help and what she is giving back to our community. Watch here.
SELLING: How to gain your customer’s confidence - Conversations are central to attracting new customers. Read what The Phone Lady has to say.
From Salesperson to Trusted Advisor - read this article in Jobber News featuring The Phone Lady (page 18-19)
We can now curate who we talk to in a way that wasn’t thinkable when a bulky landline phone rang with anonymous urgency. Listen in here.
CRTC has recently taken new steps to fight fraud calls and phone scams. Read (and listen) to what Mary Jane has to say about this problem.
As part of the Inner Wisdom Project, Mary Jane shares the value of phone communication and tone of voice. Watch here.
Mary Jane Copps sat down with Infinity to discuss the true value of voice connections and what exactly she thinks the future of telephone calls is going to be - read the award-winning interview with Mary Jane.
Cold Calls: The Psychology Behind the Human Voice - listen to this podcast featuring The Phone Lady.
Check out Mary Jane's chat with Krystal Hobbs to learn how you can grow your business using the phone!
Be a “Communications Hero”, in other words, lead by example by having engaging phone calls and creating clear, concise emails. The Phone Lady's top tips.
22 Minutes correspondent, Brandon Hackett, figures out which end is up on this thing called a telephone, with help from The Phone Lady. Watch Telephone Lessons for Millennials.
The art of having a proper phone conversation has been lost since email and text. Watch the interview.
Voicemail: Closing the communication gap: Your outgoing message should assure clients that you will respond to their call. Read the article.
Everyone is entitled to vacation but the timing of your summer holiday may be less than ideal for some of your clients and colleagues. Read the article.
Cold calling still holds up as an excellent sales tool for advisors because, unlike digital marketing, it requires interaction with a prospect in real-time. Read the article.
Banks Curtail Employee Use of Voice Mail: Voice mail is viewed as an expensive vestige of a bygone era. See what The Phone Lady has to say.
Bosses Say 'Pick Up the Phone' - Managers have a message for younger employees: Get off email and talk on the phone. Read the article here.
Who you gonna call? “Phone Lady” says the key to success is in the palm of your hand. Read the article.
The Phone Book is a practical MUST READ for every entrepreneur and salesperson!
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