My Favorite Listening Practice


Listening is a skill that demands life-long attention. We never reach perfection … but we can continually improve and expand our abilities.

How do I work on my listening skills?

I give my full attention to radio and podcast hosts and I learn from:

  • The depth of their research;
  • Their level of curiosity;
  • Their tone of voice;
  • The questions they ask;
  • Their reaction to the answers they receive;
  • How they weave answers into follow-up questions;
  • How they reveal the unexpected;
  • How their ability to listen impacts flow, entertainment and/or education.

So as part of this storyfinding series, I’m sharing with you two recently published podcasts. While I’m the guest, and this gives you an opportunity to learn more about me, the real value is in focusing on the host with the above-listed elements in mind.

The Real Bottom Line, The Podcast For Ambitious Entrepreneurs Serious About Growing Their Business, hosted by Wendy Brookhouse – listen here.

Wait, You What?, the podcast that explores people’s surprising stories, from the past and present, hosted by Erica Mallett – listen here.

What do you learn and how does it impact your upcoming conversations with prospects and clients/customers? Let me know in the comment section below.


Explore more articles about storyfinding here.

Are you ready to uncover your own storyfinding skills? Regardless of your business, product or service, storyfinding is the key to creating consistent revenue and exceeding your sales goals. Click here to book a call so we can discuss how I might support you.

Leave a comment

When you subscribe to my weekly blog, you'll immediately receive a chapter of The Phone Book - Essential Telephone Communication Skills.


What's The Phone Lady doing?


  • Remote learning experiences + one-on-one coaching for women entrepreneurs (More info about this three-year program here.)
  • Team and individual coaching with a national moving company to refine their sales process
  • Remote half-day training for provincial tourism representatives
  • Remote seven-part sales training program for US-based SaaS
  • Remote webinar on accounts receivable communication for industrial-services company
  • Remote webinar on validation to college students in entrepreneur program
  • In-person workshop on job search skills for women in the trades
  • Remote half-day webinar on written correspondence to customers

Do you or your team want to improve your communication skills? Do you have a communication question or challenge you'd like to discuss? This quick-to-fill-out form is easy to use and you'll hear from Mary Jane very soon.