CNN's Harry Enten asks why we’re avoiding phone calls and whether we can be coached through our telephone-related nerves in this new Margins of Error podcast featuring Mary Jane. LISTEN HERE.

Opportunity Awaits Even Though It’s Summer

When you’re going on vacation:

All of us hate reaching lousy voicemail messages. All of us are capable of creating great ones. There are a few basic tactics that will serve your clients and prospects well … while you embrace every second of your well-deserved time off. Here’s my best advice.

When you’re not on vacation:

What I know to be true after 30 years of sales is … senior decision-makers rarely take two months vacation. And senior decision-makers seek out opportunities throughout the year to think, plan and make decisions. Summer is one such perfect opportunity. Here’s why.

 

Do you have a story about a phone conversation that’s been positive for your business in some way? I’d be delighted to hear from you! Click here to submit your story.

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What's The Phone Lady doing?

  • One-on-one sales process creation with business owners/entrepreneurs
  • Sales training webinars with pharmaceutical outbound sales teams
  • Fundraising and sponsorship communication webinars with national team
  • Phone skills for job search with career-change organization
  • Sales training on outbound calls for financial advisors
  • Auditing phone conversations and creating phone communication protocols manual for Atlantic Canadian natural resource company
  • Custom communication workshop on the working with compassion, self-awareness, emotional triggers and detachment in both conversations and email for a Canadian university
  • Cold calling for lead generation marketing firm
  • Cold calling for corporate education specialist
  • Creating and delivering phone etiquette module for new industry-specific college

Do you or your team want to improve your communication skills? Do you have a communication question or challenge you'd like to discuss? I'd be pleased to connect with you to see if I can help. This quick-to-fill-out form is easy to use and you'll hear from me very soon.