March's FREE DIAL IN WEBINAR: Choosing Words Wisely! - REGISTER HERE

Resources and Tips

working as a team

Read 3 tips below...

DON'T BE INSECURE! IT'S NOT ABOUT YOU.
Everyone is busy. Waiting for a call to be returned? Remember the expected caller is probably busy ... not avoiding you. Don't take it personally if someone doesn't get back to you right away.

BE DIRECT AND ELIMINATE IFFY LANGUAGE.
Words are the body language of a phone call. Uncertain language sends an unclear message to the listener and weakens the credibility of your call. Get rid of those "likes" and "ums" and get to the point.

FOCUS ON THE CONVERSATION.
With Bluetooth technology and speakerphones, it’s easy to multitask while we’re on the phone - we check email, sort papers or surf the net. Stop. Focus on the conversation and you’ll get more out of it.

Watch all 10 tips!

FREE EBOOK

7 Ways to Reach Potential Sponsors with a New Idea

Are you looking for specific advice on how to approach sponsors about a new initiative? Download this free resource for my best advice.

7 way cover (1)

VIDEO INTERVIEW

Inner Wisdom Project: Mary Jane Copps

Mary Jane shares the value of phone communication and tone of voice. She speaks to the benefits of tone of voice and gives an example of the same sentence with two different tones, but exactly the same words. She speaks to the mistakes and errors that happen throughout the world because of email information.

The Phone Book

The Phone Book is a practical MUST READ for every entrepreneur and salesperson!
- Amazon 5-star review

Click here to get more information, download a free chapter, or purchase your copy today!

Top 3 Things You Need To Know About Booking and Cancelling Appointments

By Mary Jane Copps | February 16, 2020

This past December, while visiting family in California, I received an email from CBC’s The Current. Associate producer Danielle Carr was interested in interviewing me. While the segment was about … Read more

The #1 Action That Builds Trust and Relationships

By Mary Jane Copps | February 9, 2020

There’s a long-standing bit of etiquette that’s often overlooked today. I do understand why. Our schedules are jam-packed and our deadlines seem to multiply daily. We book meetings on the … Read more

Serious About Creating Consistent Revenue? You Need CRM Software, Not a Spreadsheet!

By Mary Jane Copps | January 31, 2020

Almost every small business owner I’ve worked with starts out keeping track of prospects using a spreadsheet. They carefully choose and set up the columns. Then they add to it … Read more