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Team working

Resources and Tips

working as a team

Read 3 tips below...

DON'T BE INSECURE! IT'S NOT ABOUT YOU.
Everyone is busy. Waiting for a call to be returned? Remember the expected caller is probably busy ... not avoiding you. Don't take it personally if someone doesn't get back to you right away.

BE DIRECT AND ELIMINATE IFFY LANGUAGE.
Words are the body language of a phone call. Uncertain language sends an unclear message to the listener and weakens the credibility of your call. Get rid of those "likes" and "ums" and get to the point.

FOCUS ON THE CONVERSATION.
With Bluetooth technology and speakerphones, it’s easy to multitask while we’re on the phone - we check email, sort papers or surf the net. Stop. Focus on the conversation and you’ll get more out of it.

Watch all 10 tips!

FREE EBOOK

7 Ways to Reach Potential Sponsors with a New Idea

Are you looking for specific advice on how to approach sponsors about a new initiative? Download this free resource for my best advice.

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VIDEO INTERVIEW

Inner Wisdom Project: Mary Jane Copps

Mary Jane shares the value of phone communication and tone of voice. She speaks to the benefits of tone of voice and gives an example of the same sentence with two different tones, but exactly the same words. She speaks to the mistakes and errors that happen throughout the world because of email information.

The Phone Book

The Phone Book is a practical MUST READ for every entrepreneur and salesperson!
- Amazon 5-star review

Click here to get more information, download a free chapter, or purchase your copy today!

NEW on The Phone Lady's blog...

7 Ways to Showcase Your Persistence

By Mary Jane Copps | January 13, 2020

To reach your financial goal, build your business and create consistent revenue, you must embrace persistence. In last week’s post, I used a couple of different dictionaries to create a … Read more

How Persistence Builds Trust

By Mary Jane Copps | January 11, 2020

Persistence remains a challenging topic for the business owners, entrepreneurs and salespeople who work with me. For some reason, persistence and pestering get intertwined and while the two words may … Read more

If You Dread Creating a LinkedIn Profile…

By Miriam Jobin | January 8, 2020

Early in my career, I had very little interest in creating a LinkedIn profile. With Facebook, Instagram and Snapchat already on my phone, I felt like my social accounts were … Read more