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One Word for 2021

By Mary Jane Copps | December 26, 2020

“Take care of your words and the words will take care of you.” – Amit Ray For the sixth year, I’m sharing with you the concept of One Word. I was introduced to this idea at the end of 2015 by my colleague and friend Jeanie … Read more

One Word for 2020

By Mary Jane Copps | December 29, 2019
opening a curtain

“Take care of your words and the words will take care of you.” – Amit Ray For the fifth year, I’m sharing with you the concept of One Word. I was introduced to this idea in 2016 by my colleague and friend Jeanie Burke, Senior … Read more

A Hockey Legend’s Inspiration

By Mary Jane Copps | December 7, 2019
making a sales call

In our house, CBC Radio is on most of the time. Sometimes I listen intently, sometimes bits of information enter my consciousness while I’m focused on other things. This is what happened on November 28. The Current was on and a panel was discussing the … Read more

Celebrating 32 Years of Non-Stop Learning

By Mary Jane Copps | October 19, 2019
talking on the phone

On October 5, I celebrated 32 years as an entrepreneur. Yes, that’s a big accomplishment and what most stands out for me is how much I’ve learned – and continue to learn – every day. Owning and running a business is about constantly acquiring and … Read more

The Journey (so far) of Miriam Jobin

By Mary Jane Copps | October 13, 2019

Dear Readers and Phone Lady fans: First, thank you so much for taking the time each week to read and share this post. It is an amazing gift that I don’t ever take for granted. That’s why I need to update you on a change … Read more

7 Questions to Maximize Your 77 Days

By Mary Jane Copps | September 1, 2019
planning

Welcome to September! While it does have that “fresh start” feeling, it’s important to recognize that, for most of us (depending on your work week and upcoming vacation days), there are approximately 77 days until year-end. January has that “I have a whole year” feeling; … Read more

What Astronauts Know … and You Should Too!

By Mary Jane Copps | June 16, 2019

My life as “The Phone Lady” is filled with amazing moments and opportunities. One of these arrived as a thank you a few months ago from Lee Babin, CEO of Gingerly.ai. It was a one-year, all-access pass to Masterclass, an online learning platform featuring some … Read more

One Word for 2019

By Mary Jane Copps | December 30, 2018

There’s power in resolution, in the simple act of saying to myself, “This is going to happen.” -MJC For the fourth year, I’m sharing with you the concept of One Word. I was introduced to this idea in 2016 by my colleague and friend Jeanie Burke, President … Read more

Lessons Learned From “Is That Me?”

By Mary Jane Copps | September 2, 2018

Throughout August I’ve been working on a project that’s had me navigating a huge learning curve – one I’ve been procrastinating on for quite some time. I’ve been “uncomfortable” throughout the process and it’s made me think about both my mother-in-law and the many people … Read more

One Word for 2018

By Mary Jane Copps | December 31, 2017

I’m on my way to a place where I never dreamed I’d be, and that’s perfection. – Mary J Blige Two years ago my colleague and friend Jeanie Burke, President of Home Instead Senior Care Halifax, shared with me the concept of one word – … Read more

One Word for 2017

By Mary Jane Copps | December 11, 2016

The more that you read, the more things you will know. The more that you learn, the more places you’ll go. Dr. Seuss Last year my colleague and friend Jeanie Burke, President of Home Instead Senior Care Halifax, shared with me the concept of one … Read more

Mary Jane shares her wisdom on lead generation, lead follow-up, and sales strategy on this podcast.
CBCs-The-Current
CRTC has recently taken new steps to fight fraud calls and phone scams. Read (and listen) to what Mary Jane has to say about this problem.
This Hour Has 22 Minutes
Episode featuring The Phone Lady - watch Telephone Lessons for Millennials.
The Wall Street Journal.
Some on Wall Street are hanging up on voicemail. See what The Phone Lady has to say.