How to tackle your telephone hang-ups. People with bad cases of telephone anxiety can experience nausea, increased heart rate and shortness of breath at the sound of a ringtone. Listen in...
The Phone Lady's Blog

call reluctance
Over the past 35 years, I’ve spent a lot of time reading resumes and interviewing candidates to fill proactive calling positions. It’s something my clients still ask me to do. And what was true in 1987 is still true today. Finding the right people is … Read more
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Why it’s completely normal for a phone call to fill you with dread (and how to get over it). Read the stats and Mary Jane's advice.
Phone Phobia Hits the News
Phone phobia, or telephobia, has been getting a lot of attention in the news recently. See what Mary Jane has to say about it...22 Minutes correspondent, Brandon Hackett, figures out which end is up on this thing called a telephone, with help from The Phone Lady. Watch Telephone Lessons for Millennials.
Banks Curtail Employee Use of Voice Mail: Voice mail is viewed as an expensive vestige of a bygone era. See what The Phone Lady has to say.