The Phone Lady's Blog
The word “loyalty” has become strongly associated with marketing activities. There are loyalty cards and programs. There are special offers and prizes. Loyalty is something businesses strive to capture, yet, as illustrated in a recent post, don’t always know how to retain. Perhaps that’s because … Read more
One of the world’s largest conferences takes place every Fall in downtown San Francisco. Salesforce gathers together customers, suppliers, experts and icons for four days of learning, fun and inspiration called Dreamforce. This year, I was one of the 170,000 people who attended the experience, … Read more
Is it the excitement of summer vacation – or any vacation – that causes people to suddenly become, well, thought-less? That’s my guess. I do empathize. There’s nothing like that last day of work before a holiday, the focus we have as we “tie up … Read more
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