How to tackle your telephone hang-ups. People with bad cases of telephone anxiety can experience nausea, increased heart rate and shortness of breath at the sound of a ringtone. Listen in...
The Phone Lady's Blog
story telling
As I write this I remain uplifted and energized by many of the conversations I enjoyed during the less-hectic holiday season. Each one was unique; each one filled with laughter, storytelling, hopes and challenges. None of them were planned. They each blossomed in the moments … Read more
Circa 1963: I’m sent to bed early, where I strain my ears to catch every sound, word and movement of my uncles and dad in the living room below. There is the rattle of ice and the splash of rye or rum, the click of … Read more
While it’s certainly exciting to find presents under a tree, there are hundreds of other ways to embrace the joy of this season. It will come as no surprise that one of mine includes phone conversations, while the other … well … it can be … Read more
Phonework contains a unique combination of creativity and logic that has captivated me for 26 years. The writer in me embraces the language challenges – finding the right words and presenting them in the right way to clearly communicate ideas and inspire conversation. Effective phonework … Read more
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Why it’s completely normal for a phone call to fill you with dread (and how to get over it). Read the stats and Mary Jane's advice.
Phone Phobia Hits the News
Phone phobia, or telephobia, has been getting a lot of attention in the news recently. See what Mary Jane has to say about it...
22 Minutes correspondent, Brandon Hackett, figures out which end is up on this thing called a telephone, with help from The Phone Lady. Watch Telephone Lessons for Millennials.
Banks Curtail Employee Use of Voice Mail: Voice mail is viewed as an expensive vestige of a bygone era. See what The Phone Lady has to say.