The Phone Lady's Blog
This week I’m re-introducing you to Peggy Issenman, owner of the graphic design firm Peggy & Co., based here in Halifax, Nova Scotia. I have known Peggy for about a decade as we have friends in common and have found ourselves enjoying each other’s company at … Read more
One of the biggest shifts in phone communication is that we are all accepting calls less often. While this does help us avoid inappropriate and pushy sales pitches, it also means we miss out on some amazing opportunities and excellent service. Take for example a … Read more
My work as The Phone Lady has introduced me to the truth of the *light bulb moment* – that second where someone truly grasps the value of picking up the phone and inspiring conversation. That’s exactly what happened to Peggy Issenman, of Peggy & Co. several … Read more
Part of being The Phone Lady is accepting some criticism – and cynicism – about the work I do. Reactions range from “Cold calling is dead” to “You do what? Who could possibly need information on how to talk on the phone!” This doesn’t deter … Read more
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