Working with The Phone Lady has definitely been good for our bottom line. Her thorough knowledge of telephone communication has given us a better understanding of the needs of our parents when they call. We know how to make them more comfortable with their decision and what questions to ask them so they tell us more about their specific situation. With the guidelines Mary Jane created for us, we are connecting with more parents and welcoming more students to Oxford Learning. Every franchisee can benefit from the knowledge and skills of The Phone Lady.
~ Lorelei Burgess, Centre Director, Oxford Learning, Halifax, NS