Crystal Jamieson, Advertising, Times & Transcript

I enjoyed this workshop very much. I thought that Mary Jane was very knowledgeable and had many tips and suggestions that will help me out with customers on the phone as well as the difficult calls that we sometimes have to deal with. She was very respectful and courteous while ensuring that we were at ease and I would highly recommend this workshop to anyone who deals with customer service on the phones. Thank you, Mary Jane, for a job well done.

– Crystal Jamieson, Advertising, Times & Transcript

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