Toni Newman is Amazing!

Through the Centre for Women in Business, I had the opportunity to spend the day with Toni Newman on Wednesday. What a great day that turned out to be! If you haven’t heard of Toni, keep your ears open for an opportunity to attend one of her workshops. You will be inspired and you will see your business in a whole new way – which is a good thing! Read more about her and see her in action at her website, www.toninewman.com. Toni repeated something I say in my workshops all the time, and have even talked about here but which is worth repeating: It is not about you! Whenever you are connecting with a customer or a potential customer – in person, at an event, in a meeting, by email or on the phone – make it about them. Show them who you truly are, what you honestly represent and can offer them in terms of their needs, what’s going on in their world, not in your’s. You’ll immediately see the difference not only in how many customers you have but also the number of times they contact you for advice and information. Toni’s session also resulted in a few new ideas for this blog, so stay posted. There’s some exciting changes ahead.

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What's The Phone Lady doing?

  • One-on-one coaching with 6 amazing entrepreneurs - info about sales coaching here
  • Designing a sales campaign - that includes phone conversations - for a waste management consulting firm
  • Creating client communication module for college students
  • Delivering remote learning on essential business communication skills for job search
  • Remote learning experience on sales and customer service skills for vet equipment company
  • Remote learning experience for financial advisors
  • In-person learning experience with new business owners on creating a sales process
  • Remote learning experience on essential skills to reach and inspire conversations with C-suite executives
  • Team coaching for a firm representing natural products for arthritis in dogs
  • Remote learning experience on sales and customer service skills for a transportation company
  • Remote learning experience on both discovery and sales calls for new startups

Do you or your team want to improve your communication skills? Do you have a communication question or challenge you'd like to discuss? This quick-to-fill-out form is easy to use and you'll hear from Mary Jane very soon.