Training Options

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Communication Skills for Remote Teams

I was more than pleased with the level of participation and the delivery of each webinar training session. It was very convenient for every employee from coast to coast. Mary Jane listened to the needs of our company, she used examples & challenges that our people have experienced, shared ideas, best practices and simple steps to help us. The delivery of the training was tailored to meet the needs of our company. - Terry Dunn, Regional Manager, AIL Industries.

Effective and timely communication is essential to keep remote teams connected, productive and engaged in their work.

Whether individuals are connecting by email, text, chat and/or phone, what they say and how they say it can create chaos and animosity … or clarity and teamwork.

The Phone Lady creates custom webinars for clients, helping both internal and remote team members establish, learn and use the best possible communication skills. From subject headings in emails to effective conference calls, and from when to choose a phone call and when to text, these webinars give teams the power to be efficient, effective and supportive of each other.

Custom webinars include all essential skills, recordings for future and continued learning, and support materials such as case studies and templates.

Get in touch to organize a conversation about your training needs.

Workshops, webinars, coaching and ongoing training programs

All work is customized to your specific communication challenges. Here’s a sampling of training topics:

  • Inspiring Conversations and Revealing Opportunities with Prospects and Customers
  • Phone Conversations That Book Appointments
  • Essential Phone Skills to Reach More Funders, Build Relationships and Book More Meetings
  • Essential Phone Skills for Inbound and Outbound Business Development
  • Creating Valuable Conversations with Customers ... Every Time!

I took Mary Jane's advice from a 90-minute workshop and got a return on investment of 5000%. Using her strategies and techniques, my return of 50X the workshop fee is from just one client that I had written off as not interested anymore... yeah, just one client, and I know there'll be more.

- Steve Foran, CEO, Gratitude at Work