CNN's Harry Enten asks why we’re avoiding phone calls and whether we can be coached through our telephone-related nerves in this new Margins of Error podcast featuring Mary Jane. LISTEN HERE.

What’s Popular on LinkedIn?

LinkedIn is my “go to” social media network. It’s where I stay in touch with colleagues around the world and gather and read articles that support my business growth. And it’s a vital element of my sales process.

It’s also where I share my own articles and other business content. Between my direct contacts and those who follow me, my posts are available to well over 7,000 professionals.

I recently became curious about what attracted these readers this summer. It’s been fun, and eye-opening, to discover that my top three posts don’t fall into one category. There’s an article, a download and a video … and there are general communication tips, sales strategies, and customer service guidelines.

What are my top three most popular posts on LinkedIn? Are they ones you missed while enjoying your summer days?

#1. Blog post: What Alzheimer’s has Taught Me About Communication

What Alzheimer’s has Taught Me About Communication

#2. Free eBook: The Why and How of Following-up

One easy way to guarantee you’re steadily increasing your sales and revenue is to have – and follow – a sales process. And an essential part of that process is committing to following up. When we take responsibility for following up with our prospects, we prove we can be trusted. Get the ebook here.

#3. Video: Creating Focused and Successful Inbound Customer Service Calls

My training schedule consistently includes working with customer service teams. From the offices of doctors and lawyers to those handling calls for nationwide insurance, transportation and engineering companies, these tips are always appreciated.

If we aren’t already connected, please join me on LinkedIn. And subscribe on YouTube here.


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What's The Phone Lady doing?

  • Enjoying the holiday season until Tuesday January 4 2022!
  • One-on-one coaching with 6 amazing entrepreneurs
  • Teaching phone skills to job seekers to tap into the hidden job market
  • Sales training on outbound calls for team of outdoor gourmet kitchen designer
  • Sales and marketing coaching for team of natural product for arthritis in dogs
  • Customer service training for team supporting energy efficiency in homes
  • Sales training for financial advisors
  • Training with new entrepreneurs for discovery call, sales & customer service conversations
  • Cold calling for corporate education specialist

Do you or your team want to improve your communication skills? Do you have a communication question or challenge you'd like to discuss? I'd be pleased to connect with you to see if I can help. This quick-to-fill-out form is easy to use and you'll hear from me very soon.