What’s Popular on LinkedIn?

LinkedIn is my “go to” social media network. It’s where I stay in touch with colleagues around the world and gather and read articles that support my business growth. And it’s a vital element of my sales process.

It’s also where I share my own articles and other business content. Between my direct contacts and those who follow me, my posts are available to well over 7,000 professionals.

I recently became curious about what attracted these readers this summer. It’s been fun, and eye-opening, to discover that my top three posts don’t fall into one category. There’s an article, a download and a video … and there are general communication tips, sales strategies, and customer service guidelines.

What are my top three most popular posts on LinkedIn? Are they ones you missed while enjoying your summer days?

#1. Blog post: What Alzheimer’s has Taught Me About Communication

What Alzheimer’s has Taught Me About Communication

#2. Free eBook: The Why and How of Following-up

One easy way to guarantee you’re steadily increasing your sales and revenue is to have – and follow – a sales process. And an essential part of that process is committing to following up. When we take responsibility for following up with our prospects, we prove we can be trusted. Get the ebook here.

#3. Video: Creating Focused and Successful Inbound Customer Service Calls

My training schedule consistently includes working with customer service teams. From the offices of doctors and lawyers to those handling calls for nationwide insurance, transportation and engineering companies, these tips are always appreciated.

If we aren’t already connected, please join me on LinkedIn. And subscribe on YouTube here.


Closing a sale is the natural outcome of inspiring great conversations and listening intently to our potential customers.

This natural approach still involves a process – a plan that moves potential customers through a journey of discovery with you. So ... what's your process? And am I the right sales coach for you? Let's find out.

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What's The Phone Lady doing?


  • Remote learning experiences + one-on-one coaching for women entrepreneurs (More info about this three-year program here.)
  • Team and individual coaching with a national moving company to refine their sales process
  • Remote half-day training for provincial tourism representatives
  • Remote seven-part sales training program for US-based SaaS
  • Remote webinar on accounts receivable communication for industrial-services company
  • Remote webinar on validation to college students in entrepreneur program
  • In-person workshop on job search skills for women in the trades
  • Remote half-day webinar on written correspondence to customers

Do you or your team want to improve your communication skills? Do you have a communication question or challenge you'd like to discuss? This quick-to-fill-out form is easy to use and you'll hear from Mary Jane very soon.