When leaving a message, how long is too long?

There’s no ”cookie cutter” answer to this question, but here’s a few guidelines. It’s important to treat voicemail as receptionist or executive assistant in order to “make things happen”. If you are returning the call of a known business contact and need to confirm the date and location of a meeting or your interest in proceeding with a project, then a detailed message is totally appropriate. You want to leave enough information so a return phone call is not needed. This way you eliminate the dreaded game of “phone tag”. When you are calling a business contact for the first time, or you are in the early stages of your business relationship, lengthy voicemail messages are not effective because you haven’t yet built a foundation for how you will communicate. Future posts will focus on more of the when’s and why’s of leaving messages.

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What's The Phone Lady doing?

 

  • Remote learning experiences + one-on-one coaching for women entrepreneurs (More info about this three-year program here.)
  • Team and individual coaching with a national moving company to refine their sales process
  • Remote half-day training for provincial tourism representatives
  • Remote seven-part sales training program for US-based SaaS
  • Remote webinar on accounts receivable communication for industrial-services company
  • Remote webinar on validation to college students in entrepreneur program
  • In-person workshop on job search skills for women in the trades
  • Remote half-day webinar on written correspondence to customers

Do you or your team want to improve your communication skills? Do you have a communication question or challenge you'd like to discuss? This quick-to-fill-out form is easy to use and you'll hear from Mary Jane very soon.